Friday, 30 November 2012

Greater Anglia "Print Your Own Ticket" Facilty Available

Following a successful pilot scheme in the summer Greater Anglia have now rolled out their scheme allowing passengers to purchase and print their own Advance train tickets to London and certain other routes at home, or download them to mobile phones.

For details click here

Wednesday, 28 November 2012

Rail Fares Set To Rise

Rail Fares are set to rise by just over 4% in the new year.  The rise should actually have been greater but for intervention by the government to limit it to 1% over inflation - the original target being 3% plus inflation.

Annual season tickets from Manningtree will increase to £5,060 from £4,860.

Wi-Fi Coming To Manningtree Station

Wi-Fi will soon be available at Manningtree Station.  Greater Anglia is working with The Cloud to rollout Wi-Fi access to stations in Essex and Manningtree is on the list to be included.

Passengers will be able to use the service free of charge for one hour a day with BSkyB customers having unlimited access.

Monday, 26 November 2012

Poor Rail Replacement Service

The MRUA has received a number of complaints about the poor weekend rail replacement service that has involved trains going to Witham with buses taking passengers to Billericay to catch a further train for intermediate stations to London.

Specific issues include:

  • Unhelpful staff with a poor attitude at Witham Station, despite there clearly being chaos all around.
  • Surly coach drivers
  • Passengers having to unload their own luggage from coaches
  • General chaos

The MRUA has raised this with Greater Anglia.