More Trains Running On Time

Network Rail has released punctuality figures showing that 5.5% more trains run by National Express East Anglia are running on time. The figures showed that between 7th February and 6th March 92% of NXEA services ran on time.

'On time' means that a train arrived at its final destination within 5 minutes (10 minutes for Inter City services) of the advertised time.

Essex CC Undertakes To Protect Essex Passengers

Replying to an enquiry by the MRUA, Essex County Council has confirmed that it will be seeking to protect the journeys of Essex passengers should this become an issue as a consequence of the Norwich in 90 campaign. (see article dated 5th March)

May 2010 Timetable Changes

National Express East Anglia have announced the changes to the summer timetable due to commence on 23rd May 2010. The only changes that directly affect Manningtree are earlier start times of the 0610, 0625, 0640, 0655 and 0710 Norwich - London services which will start 5 minutes earlier during the 'leaf fall period' between 1st October and 11th December.

Maximum Score For Liverpool St. Team

Liverpool Street station has scored 100% for customer service, cleanliness and information provision in the most recent 'mystery shopper' survey carried out at the station.

Interestingly this result is in stark contrast to comments received from Manningtree passengers who find many of the staff at Liverpool Street surly and unhelpful. Also, the new indicator boards at the station have been the subject of much criticism since their implementation.

MRUA Response DfT Consultation Paper Re New Franchise

The MRUA has today sent a response to the Department for Transport consultation paper covering the requirements for the new franchisee that will replace National Express East Anglia next year. The response has been compiled following feedback from Manningtree and Harwich branch line passengers and local councils.

If you would like an electronic copy please email us at info@mrua.org and we will happily send you one. Unfortunately printing costs prevent us from sending out hard copies.

Norwich in 90

There has been much coverage in the media about a campaign being backed by MPs, councils and local businesses in Norfolk called Norwich in 90. This campaign sets out to see journey times between London and Norwich reduced to 90 minutes.

The MRUA recognises that there are probably three ways that this can be done, as follows:

• Improvements to the rail infrastructure to allow for faster running of services.
• Introduction of new trains with better acceleration and braking characteristics specifically designed for the length of journey and stopping patterns.
• A reduction in the number of stops made by London - Norwich services.

The MRUA happily supports the idea of improving the rail infrastructure and introducing new trains better suited to this route. Such improvements would benefit all passengers who use the London to Norwich services. However, in reducing the number of stops there is a danger that Manningtree, along with Colchester and Chelmsford, could see some Norwich services no longer stopping at these stations.

In light of the growing publicity surrounding the Norwich in 90 campaign - which enjoys the full backing of Norfolk County Council - the MRUA has written to Essex County Council requesting information on what they will be doing to safeguard the Inter City services currently calling at Manningtree.

NXEA Requested To Remove Abandoned Car

The MRUA has asked NXEA to remove what appears to be an abandoned Mondeo that has been parked in front of the station for a number of weeks now.