Monday, 4 January 2010

MRUA Requests Explanation For Poor Communication

The MRUA has requested an explanation from National Express East Anglia as to why this morning's problems were not better communicated to passengers beforehand. It has to be assumed that Network Rail were aware that their work was overrunning at Liverpool Street and that NXEA were informed of this. Why then was no prior notification given to passengers and the media?

The MRUA also looks forward to hearing from Network Rail as to why, for the second time in two years, serious disruption has been caused by overrunning engineering work at Liverpool Street.

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