Somewhat ironically National Express East Coast, the franchise taken over by the government at the weekend, came top with a score of 78%.
Tuesday, 17 November 2009
NXEA Among The Worst For Customer Satisfaction
In the latest government rail review National Express East Anglia scored just 61% for customer satisfaction placing it 14th out of 18 operators nationally. London Midland, First Capital Connect, Northern Rail and London Overground are the only operators to score lower.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment