This is the News blog for the Manningtree Rail Users Association - www.mrua.org
Tuesday, 30 June 2009
NXEA Second Lowest in Satisfaction Poll
NXEA has come second from last in a national survey of customer satisfaction carried out by Passenger Focus. NXEA achieved an overall satisfaction rating of 76% against a national average of 81%. Only London Overground scored lower whilst First Capital Connect and Southeastern also scored 76%.