Friday, 19 October 2012

Passenger Focus Disappointment For Greater Anglia

In Passenger Focus's Autumn Report Greater Anglia does not come out well in a couple of areas highlighted by the passenger watchdog.

Overall Satisfaction scores on individual routes in the country varied from 97% (Merseyrail - Wirral) down to 70% (First Capital Connect, Thameslink and Greater Anglia)

Value for Money satisfaction varies from 75% (ScotRail - rural) down to 23% for Greater Anglia Mainline.

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