Tuesday, 15 January 2013

Greater Anglia In U Turn Over Harwich Connections

Greater Anglia have withdrawn their plans for not holding Harwich trains at Manningtree should a connection be running late.  They have now agreed to hold trains for up to five minutes.

The decision to not hold trains was met with incredulity by most and has led to Passenger Focus and Bernard Jenkin MP calling for the decision to be reconsidered.  Common sense has prevailed but sadly the decision to not hold trains has done the reputation of Greater Anglia much harm.

Any future statistics on train punctuality improvements will be taken with a pinch of salt as it may be that trains elsewhere on the network are being run to ensure good statistics rather than good passenger service.  Something to bear in mind next time you're thrown off an Ipswich bound service at Colchester so the train's return journey is not delayed.

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